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BBC Sounds Stopped Working? Everything You Need to Know

Since mid-2023, some listeners are no longer able to listen to BBC Sounds. Here are the details of who's been affected and how to keep listening.

by Lucy Rowe in News

Last updated 19.12.2023

As of summer 2023, BBC Sounds has stopped working on some devices.

That's the short of it. But to fill you in with everything you need to know, we’ve answered common questions on why BBC Sounds has stopped working for some and what you can do.

Why Has My BBC Sounds Stream Stopped?

The BBC has discontinued its use of the service, SHOUTcast. SHOUTcast relays radio over the internet to SHOUTcast supported devices like connected radio devices. This includes some internet radio sets like Pure Evoke Flow.

A black box shaped internet radio. On the front face of the radio is a small screen, two dials, three buttons and a speaker. It has the wording PURE on the front of the radio, and the words — Some internet radios like this PURE Evoke Flow will no longer be able to play BBC Sounds from mid-2023.

They are doing this to focus on more popular technology instead: HLS & DASH. So if you have a device using SHOUTcast to play BBC Sounds, this functionality will not work from mid-2023. When the BBC will stop using it.

How Do I Know if My Device is Affected?

The quickest method is to see if your device is still playing BBC Sounds. If it is affected, you won't be able to tune in.

A key thing to note is that this affects internet radio sets and other connected radio devices and not DAB radios. If your device or app needs the internet to play radio (or you've had to connect it to your WiFi) then it's a connected radio device.

Radio player apps that use SHOUTcast will be affected by the BBC's decision.

What Apps Are Affected?

Apps that use SHOUTcast won't be able to play BBC Sounds from mid-2023. The good news is these apps may be updated to use different technology. At the moment we know the SHOUTcast Radio app and the Pure Connect app are affected.

How Can I Continue to Listen to BBC Sounds on My Device?

1. Check if Your Device Can Be Upgraded to a Different Technology

The BBC recommends you contact your device manufacturer to see if they are able to upgrade your device.

2. Play BBC Sounds Through a Computer, Tablet or Smartphone and Connect This to Your Device

If you play BBC Sounds through a computer, tablet or smartphone, then you can connect this to your device to play BBC Sounds through it. Options include:

Bluetooth
Chromecast
AirPlay
A cable like a 3.5mm audio jack cable.

3. Play BBC Sounds through the BBC Sounds App or Website

The BBC Sounds app can be downloaded in the Google Play Store or Apple App Store. But the app doesn't work in a small amount of countries, in which case go to the BBC Sounds website.

Still Listening to BBC Sounds?

If you've been affected, have you found another way to listen and stuck with BBC Sounds? Let us know over on your favourite social media platform. And If you're after some other radio inspiration, be sure to check out our list of 50 best radio stations.