Song Requests

The Radio.co song requests feature allows you to provide interactivity on your station. Listeners can choose from a list of tracks you specify to be played on any of your playlists automatically. The more popular a track request is, the sooner it will play! Access this tool in your Radio.co Dashboard.

Song requests is available on the Broadcaster and Station plans. If you are on the DJ plan then upgrade in Dashboard > Settings > Billing > Change Plan.

Making a Request Widget

In your Dashboard, head to Requests > Widgets in the sidebar. Click the green Dashboard, head to Create Widget button in the upper right and give the widget a pet name.

The widget editor will load. You can see a preview of how your request widget will look on its various sections on the right-hand side. Change the settings and save. Embed the widget on your site using the code shown at the top of the widget editor.

Playing Requests

Requests can be played out in any of your playlists. To do this you will need to add the special Request Tag to your playlists.

You can find this under Tags in your Playlist editor. If there are requests in the queue they will air each time the request tag is reached in the playlist. If the request queue is empty, the request tag will be discarded and the playlist will advance to the next position.

Request Settings

Set which tracks you'd like to become available for request, along with listener rules by either clicking the cog icon within Requests or directly in Settings > Advanced.

Turn requests on using the toggle switch. Change the policy, tags, rules, and expiry. If you wish to disable requests, you can use the toggle switch on this page. When requests are disabled, a message will appear on your widget letting your listeners know.

Request Management

Head to Requests > Manage to load your current requests list. Here you can see how many votes each track has had and remove tracks from the queue. The track at the top of the queue will play first.

Requests uses a voting priority system. If a track gets more votes it will move up the queue and play sooner. If you wish to clear all requests, click Clear All in the upper left.

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